Terms of service
Welcome to Niyu Fashion. By accessing or purchasing from niyufashion.au, you agree to the following Terms of Service. Please read them carefully before placing an order.
1. General
Niyu Fashion is an online-only jewellery store. All products are sold exclusively through our website. We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Made-to-Order Policy
All jewellery sold on niyufashion.au is made to order. Each piece is crafted after an order is placed to ensure quality, precision, and attention to detail.
Because items are made specifically for each customer, slight variations in colour, texture, or finish may occur and are considered a natural part of the production process.
3. Order Processing & Delivery
Once your order is confirmed, production begins immediately.
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Estimated delivery time: 8–15 days
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Delivery times are estimates and may vary due to production volume, location, or unforeseen delays
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Tracking details will be provided once your order is shipped
Niyu Fashion is not responsible for delays caused by courier services, customs, or circumstances beyond our control.
4. Pricing & Payments
All prices listed on the website are in the applicable currency at checkout. Prices may change without notice. Payment must be completed in full at the time of purchase. Orders will not be processed until payment is successfully received.
5. Order Changes & Cancellations
As all items are made to order:
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Order changes or cancellations may not be possible once production has started
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If you need assistance, please contact us as soon as possible after placing your order
6. Returns & Refunds
Returns and refunds are handled according to our Returns & Refund Policy.
Change-of-mind returns are not accepted for made-to-order jewellery. If an item arrives faulty, damaged, or incorrect, please contact us within the stated timeframe in our policy.
7. Product Care
Jewellery should be handled with care. Damage caused by wear and tear, improper use, exposure to chemicals, or lack of care is not considered a product fault.
8. Intellectual Property
All content on niyufashion.au, including images, designs, text, logos, and branding, is the property of Niyu Fashion and may not be used, copied, or reproduced without written permission.
9. Limitation of Liability
Niyu Fashion is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased.
10. Contact Information
For any questions regarding orders, policies, or these Terms of Service, please contact us at:
